Mazda Customer Reviews in Lachine

  • From start to finish my car-buying experience with Spinelli Mazda was nothing short of fantastic.

    From start to finish my car-buying experience with Spinelli Mazda was nothing short of fantastic.

    I had spent a fair bit of time researching for a good used car and was pleased to find exactly what I wanted at Spinelli Mazda. After speaking with a customer service rep (Alessandro) my sales consultant Alex set up the deal and came through with a fair price and a straightforward transaction. Yves in the finance department was fully prepared with all of the paperwork and there was no pressure.

    All in all a great dealership!

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  • Highly recommend to everyone!

    Went in to have my boyfriend's car appraised and got a fair price! Bought our Mazda 3 from Michael who was very informed and made us feel very comfortable. Also had a very easy time discussing options with him as well! The manager Alex even came to greet us before signing and made us feel very welcomed! Highly recommend to everyone!

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  • One of the best dealership

    I give 5 stars because they are one of the best concensionnary i never been too. They service is extraordinary, patient with they clients very good listener.

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  • Great service, very attentive

    Great service, very attentive, took care of my needs, they are quick and willing to find every solution to make me happy. From start with Michael, Sales Manager and to the financial advisor, they were very informative and gave me excellent service within 2 days. I felt taken cared off.

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  • My 5th Mazda

    My 5th Mazda, starting from service (Amelie) to sales (Joseph) to management (Mariano) your in great hands. Save yourself a lot of time and purchase with them.

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  • Great patience and service

    Great patience and service by Carole (thank you for convincing us to get replacement insurance), Carole helped us from A-Z. Had a software issue right off the lot, received quick problem resolution by the manager Alexandre and Michael as well. Overall good team.

    Thank you Team Spinelli

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  • I can testify to the quality of the maintenance service and their professionalism

    I had rented a 2016 Mazda CX-5 since 08/2015, after driving a 2012 Audi A5 for 4 years. I assure you that I enjoyed the driving of my CX-5 as much as my Audi for $ 300 less per month ..... Last spring, I participated in an event organized by Mazda in Mirabel, where I had the chance to see and try the new red 2017 CX-5, I found this car so beautiful, but considering my 4 year lease it was too early to be able to change my vehicle.


    During a visit for a service at Spinelli, I was able to exchange as is often possible with Mr. Mariano who is director. He gave me a price for leasing the red Mazda CX-5 2018 that I had loved in Mirabel. I still can not believe it, I took possession of it on March 27th. It only costs me a few extra dollars a month, but my insurance costs me less and there is no annual fee for the starter, which is only $ 75 for my previous one. It is our turn that they remained 17 months in my previous contract. Finally, given the difference in interest rates, the monthly payments were the same on my new vehicle for a lease of 36 months as 48 months, so I now have a lease of 36 months only. I have not hesitated to commit myself again with Spinelli, I can testify to the quality of the maintenance service and their professionalism with Amélie and now Emmanuel.

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  • One of the best service with the technical advisers and the mechanics that I had!

    I must confess that it is one of the best service with the technical advisers and the mechanics that I had! I will see Amelie again. Superb service. Thank you.

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  • Great, efficient, fast and professional service

    Great, efficient, fast and professional service rendered by Emilie at the service. She was friendly and did everything to make my experience a good one!

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  • Highly recommend to everyone!

    Went in to have my boyfriend's car appraised and got a fair price! Bought our Mazda 3 from Michael who was very informed and made us feel very comfortable. Also had a very easy time discussing options with him as well! The manager Alex even came to greet us before signing and made us feel very welcomed! Highly recommend to everyone!

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  • I came in, I knew which car I wished to look at, and bought the car I wanted.

    I came in, I knew which car I wished to look at, and bought the car I wanted.

    It also helped that their website was so easy to navigate through, and get all the details about the car prior to going to see it in person.

    The sales rep was great! And at a great price too! I wasn't pressured to buy something bigger or more expensive... the sales staff wanted me to be happy with my purchase.... and I was... and and almost a month after my purchase, I am still very happy!!

    The whole experience would have me come back again. Thanks Spinelli and Thank-you to my sales staff, Alex!

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  • All the staff at Spinelli Mazda were super friendly and helpful.

    All the staff at Spinelli Mazda were super friendly and helpful. Our salesman Alex, listened to what we wanted and showed us a couple of vehicles that met our requirements. He didn't try to sell us a new vehicle as some other dealerships had done. We test drove the car and purchased it on the spot. The entire sales process was friendly and painless.

    I had some questions after picking up the car and Alex promptly returned my calls, so after sales service obviously means something at Spinelli Mazda. Kudos to you.

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  • Dealt with Alexandre Bruni - very easy going and professional gentleman

    Dealt with Alexandre Bruni - very easy going and professional gentleman to do business with - will hope to do more business in the future with him!

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  • Went to Mazda Spinelli to replace my car after an unfortunate accident

    Went to Mazda Spinelli to replace my car after an unfortunate accident.
    2 thumbs up for Julian Sayegh who really took the time to find a car that met all of my requirements. I know I am not the easiest customer to deal with but, he really went above and beyond to make sure I was satisfied.

    The team at Mazda Spinelli really made me feel as if they had my best interest at heart. If you are looking for a new or used car I suggest heading over to have a chat with the them. They were amazing at determining what type of car I needed for my lifestyle that fit within my budget.

    Excellent customer service! Would definitely suggest them to my family and friends.

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  • The CX-5: High-end has never been this affordable

    The automotive industy just keep growing and it is when you start shopping for a new vehicle that you realize the extent of choices that are available to you. Being in the market for my next car, I found myself in front of an impressive range of models offered in a variety of prices.

    I began my quest to find a vehicle suitable for my active, urban lifestyle. I live and work in downtown Montreal, but I escape every weekend in the Eastern Townships to hit the slopes with my skis or the road with my bike. I was ultimately looking for a spacious vehicle, cool sporty design, fun to drive that would feature a good list of accessories… without breaking the bank.  After spending hours browsing the web, I made a find on Youtube. I came across the 2017 Mazda CX-5, a multi-segment SUV with attributes comparable to high-end brands with a driving demeanor that was rated as remarkable by users. So I headed to Spinelli Mazda for a test drive and ... the CX-5 immediately seduced me with its comfort, its sleek interior, and its nervous driving.   Offering the best of both worlds, the 2017 CX-5 has refined lines worthy of the most coveted luxury brands and a sporty yet precise driving style that is suitable for both the city and the country. This SUV also includes a wide range of cutting-edge amenities. The CX-5 features an electric tailgate, a 10-speaker Bose stereo, and a sophisticated Mazda Connect system on a high-resolution display to keep you connected no matter where you are. What really impressed me about such an affordable vehicle is its outstanding passive and active safety features; Smart City Brake Support system, blind spot detector, adaptive cruise control, and lane exit warning.   Truly amazing!

    Whether you are a luxury amateur or an outdoor enthusiast, you will have the greatest pleasure driving it. And owning it! Get behind the wheel for a test drive now!  

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  • Impeccable Service

    Thank you Spinelli Mazda, I have a new love in my life -- my Mazda3 Sport GS! Thank you for your impeccable service and a special thank you to David Tremblay who was amazing, informative & helpful, and went well above and beyond his duties to have a satisfied customer. Thank you!

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  • We Are Delighted With Our Purchase

    We were looking for a 2010 Mazda3 at several dealerships and have finally bought at Spinelli Mazda. We got the best price and our representative was really knowledgeable. We are delighted with our purchase so far, we even had a minor fender bender and the experience at service was pleasant and efficient unlike when we were dealing with before ...

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  • Great Service!

    I wish to thank the whole team at Spinelli Mazda, particularly Alex Bihour for his great service! He knew how to identify my needs and was able to help me effectively. I’m really happy with my new car! Thanks a lot! 

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  • Definitely a Happy Customer!

    A big thanks to my sales rep (David) for all the service and tips given! I'm definitely a happy customer. I'd tell anyone I know looking at Mazda to go to Spinelli. That pretty much sums up my experience up to this point.

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  • Best Car Dealer in Montreal!

    Best Mazda car dealer in Montréal! Awesome service, bought my Mazda CX-5 last August with Alexandre Bihour. Never felt pressured, always focused on my needs and making sure I'm happy.

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